Terms & Conditions

Terms of Use

Products supplied by Therma-Tec are offered to you on condition of your acceptance without modification of the terms, conditions, and notices contained herein.

Installation and use of this product implies acceptance of all such terms, conditions, and notices. If you do not agree to these terms, you should not purchase this product. If you have already purchased the product then in that case you should return this product promptly, including the packaging and all written materials, to us. Any damage to the product may result in a refund not being made.

No Parts Warranty

The Products sold hereunder are sold with no warranty covering performance. The product is sold as fit for purpose; any product defects must be notified in writing & will be replaced on inspection. Products must be inspected for defects prior to installation. We do not warrant against damages or defects arising out of use of the Products; against defects or damages arising from improper installation. No warranty of any kind, expressed or implied, is made regarding the safety of the Products. The entire risk as to the performance of the product is with the buyer.

Limitation of Liability

In no event shall we be liable for any direct, indirect, punitive, incidental, special, consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of this product. We shall not have any obligation with respect to the product or any part thereof, whether based on contract, tort, strict liability or otherwise. Buyer assumes all risks and liability from the use of this product.

No Unlawful or Prohibited Use

This product has been designed for specific applications only. In addition, installation of this product may adversely affect the warranty coverage on your vehicle.

Delivery & Returns

All items are delivered for FREE within the UK, including Northern Island, the Isle of Man and the Channel Islands. Deliveries outside of the UK are subject to international postage charges. All shipments are sent via tracked and sometimes tracked and signed for delivery, dependant on value. Products are despatched within 1 working day and our standard free UK service will be delivered within 5 working days. International shipping times may vary

Please ensure somebody is available to take your delivery or alternative arrangements are in place. Deliveries will be attempted upto a maximum of 3 (three) occasions. If you aren't available to take delivery after this time the delivery will be reattempted or returned and you will be liiable to surcharge as a result. All UK deliveries will be made between Monday and Saturday inclusive.

For non-mainland UK shipments, Buyer is responsible for any import clearance and any applicable local taxes or import duties.

Returns Information

If the buyer is dissatisfied with the Product for any reason, we must be informed within 14 (fourteen) days of delivery and the product must be returned to us within 14 (fourteen) days of notifying us, for a refund of purchase price, less shipping and handling. The returned product must be in it's original packaging and in unused good condition. Proof of purchase may be required. We recommend returning items via tracked delivery for which the Buyer is responsible.
No returns / refunds are given on custom orders unless the product is faulty.
A 20% restocking fee may be applied for returned items.

Privacy Policy

This privacy policy is for this website www.therma-tec.com and served by Therma-Tec and governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and it's owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website comply's to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for website's to obtain explicit consent from users before leaving behind or reading files such as cookies on a users computer / device.

Cookies are small files saved to the users computers hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through it's server to provide the users with a tailored experience within this website.Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and it's external serving vendors. This website uses tracking software to monitor it's visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google's privacy policy here for further information.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or it's owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and it's owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

External Links

Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and it's owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and it's owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it's owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and it's owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy url's. Users are advised to take caution and good judgement before clicking any shortened url's published on social media platforms by this website and it's owners. Despite the best efforts to ensure only genuine url's are published many social media platforms are prone to spam and hacking and therefore this website and it's owners cannot be held liable for any damages or implications caused by visiting any shortened links.